[Co-authored with Chris Curran] Is Claims Processing Getting Any Better? How long does it take for your auto insurance carrier (or your own organization for the insurance professionals out there) to process a claim and how many people are involved in the process? Most insurance claims takes weeks, if not months to fully complete. In [...]
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In one of my earlier posts on ‘Top 5 Characteristics to Look for In Intelligent Software Agents’ I had mentioned Siri – a silicon-vallye start-up focusing on building virtual software assistants. Recently, I found this demo of Siri done for TechCrunch. Back to our five characteristics of Intelligent Software Agents, there is no doubt that the [...]
