In one of my earlier posts on ‘Top 5 Characteristics to Look for In Intelligent Software Agents’ I had mentioned Siri – a silicon-vallye start-up focusing on building virtual software assistants. Recently, I found this demo of Siri done for TechCrunch. Back to our five characteristics of Intelligent Software Agents, there is no doubt that the [...]
Good customer experience requires the experience to be ACE – Aesthetics, Contextual, and Emotional. This post looks at the visual and auditory aesthetics of customer experience based on concrete examples.
While most of the blogosphere is buzz with Twittering, Twining, and Facebooking, a groups of companies are silently building the next generation of intelligent systems, called agents, that act on your intentions to fulfill your (simple) desires in life. These agents or ‘Sevaks ‘, as I like to call them, literally means ‘one who does [...]
